GolfWorks Reviews

I ordered a few golf parts the shipping was way slower than I expected. I’m not the most patient person to begin with, and the tracking barely updating made it even more annoying because I had no clue where my stuff was. Everything did show up in good shape, so that’s fine, but the wait really got on my nerves. I’d probably only order again if I wasn’t in a hurry.

My order arrived with the box half crushed and a bunch of parts rattling around loose inside. Luckily nothing was missing, but for golf club stuff, the packaging felt WAY too careless. Definitely not what I expected.

The parts feel really solid and well made overall. One of the grips had a tiny mark on it, but it’s just cosmetic and works fine, so I’m not too worried about it.

I had to make a return, which felt avoidable on my end, but the process was really easy. The exchange came quickly too, so overall it was a smooth experience...

My order had an issue, and to be fair, support did respond. But the solution they offered didn’t really sit right with me. I ended up having to pay extra for something that wasn’t my fault, which was frustrating. It wasn’t the absolute worst experience, but it definitely left a bad taste. save your time and think twice before ordering if you expect things to be handled fairly when something goes wrong.

I was trying to find a few things the other day, and it took me longer than I expected. After a few minutes of clicking around, I still felt like the stuff I needed wasn’t easy to find. The pages were also loading kind of slow, so by the time I finally got where I was going, I was a bit frustrated.

The stuff on the site was fine and I didn’t really have any issues browsing or picking things out. But the shipping cost wasn’t clear until I got all the way to checkout, which was annoying. I spent time choosing what I wanted and then suddenly the total was higher than I expected because of shipping. Maybe it was listed somewhere and I missed it, but it should definitely be easier to see earlier. Anyway... it made the order feel less worth it and left me a bit frustrated.

I ordered a shaft and adapter and, to be fair, both fit my club head just fine. Shipping was decent too. My only gripe is the compatibility info felt a little vague, and I don’t always trust the polished product wording companies use. I’d rather they just spell out exactly what fits what so you don’t have to guess before ordering.

I stopped by hoping to grab what I needed, but I ended up waiting way too long. The staff seemed kind of annoyed when I asked for help, which made the whole thing feel awkward 😕. I finally just left without getting what I came for

I was feeling mentally drained when I stopped in, so I really appreciated that they had a solid selection of clubs, shafts, and grips without making the whole process feel overwhelming. I found what I needed easily, and everything was laid out well enough to browse without much hassle. Overall, a good experience, 4 stars from me.

Checkout was really straightforward and my card payment went through right away. I got the order confirmation email quick too. The only small downside was that the page loaded a bit slow near the end.

Bottom line, I’d say the product details were mostly right. The specs matched what I expected, though one small measurement seemed a little off when I checked it myself.

I had a set of clubs built through GolfWorks, it wasn’t a disaster or anything, but it also wasn’t quite the experience I was hoping for. The clubs did arrive, so there wasn’t an issue with actually getting the order, but once I looked them over and started handling them, the custom assembly just didn’t feel as clean or carefully checked as I expected. One of the grips felt a little off to me, like it wasn’t sitting quite right, and a few of the specs didn’t seem to match exactly what I thought I had ordered. Maybe it was technically close, but when you’re paying for custom assembly, you kind of expect everything to feel very precise. Customer service was fine overall. Nobody was rude, and I don’t want to make it sound like they were difficult on purpose, but it did take some back and forth to get things sorted out, which made the whole thing feel more frustrating than it needed to be. For the money, I just expected the finished build to feel more thoroughly checked before it was sent out. I’d probably still buy components or regular items from them, but I don’t think I’d do custom assembly again.

I’ve emailed customer service twice and still haven’t heard anything back. I’m sure I’m not the only customer who gets frustrated when there’s no reply at all. A simple response would go a long way.

I had an issue with a club shaft I bought from GolfWorks and wasn’t sure how it was going to go. I emailed them and heard back the next day, which felt reassuring. They asked for a few pictures and my order info, and after that they got the warranty taken care of without making it feel like some huge ordeal. It did take a bit longer than I would’ve liked, and I was kind of annoyed waiting, but nothing too crazy. Overall, I feel like they handled it the right way and made it right. I’d give them 4 stars since it could’ve been quicker, but I’d still order from them again.

I found the right shaft really quickly. The fitting tool made it way easier than I expected.

The catalog has a lot of stuff in it, but for some reason finding the right parts ended up being kind of annoying. I expected it to be a little easier to narrow things down.

golfworks definitely has people who know club building, and I’ve used their spec charts before because they’re usually helpful. I ordered a shaft and some ferrules based on the info they had listed. The issue was the email advice I got didn’t really line up with what was on the site. The tip trimming details were a little confusing, and the response felt kind of rushed, like they were just trying to get through it... Everything showed up fine, no problem there. I just expected a little better technical help from a place like this. Not a terrible experience, just not as solid as I was hoping for...

Ordered a few club parts from GolfWorks to ship overseas. Checkout was straightforward, and got the tracking info quicker than expected, which was nice.

Took a bit longer to arrive than I hoped, and the customs updates were kind of confusing, but everything showed up in good condition. Prices felt fair even with the shipping cost. Would order again, just probably not for anything I need in a hurry.

It’s kind of hard to describe, but every time I check lately, it feels like this is out of stock. I like the product, but it’s frustrating not being able to actually buy it when I need it...